ABOUT US
1. Appointments & Booking * Yuwol Nail operates by appointment only. Appointments are made through gloss genius website * A non refundable $40 deposit is required to secure your booking through the website. * Squeeze-in services outside business hours are subject to a $50 additional fee. * Due to the reservation-based system, cancellations made within 24 hours of the appointment will be charged 100% of the booked service. * No-shows will be charged 100% of the booked service, and future bookings will be restricted. 2. Late Policy * The grace period is 10 minutes.(A $10 late fee applies after 15 minutes.) * Further delays may result in a shortened/changed (solid color) or canceled service. 3. When Booking Your Appointment * Design inquiries are welcomed for exact quote!(Bookings cannot be made through DM) * Please book removal service! Unexpected removal service will take more time + cost! * If you are unsure what tier your inspo is book higher tier to secure more time! * Refer separate post for services + nail art tiers! 4. Payment + Refund Policy * The deposit will be applied toward the total service cost on the day of your appointment. * Yuwol Studio LLC accepts the following payment methods: * Credit or debit cards * Digital payments approved by Yuwol Studio LLC * Business Zelle: Yuwol Studio LLC(no processing fee) * Cash * Refund Policy * All sales are final.(Due to the nature of nail services, refunds are not offered once a service has been completed.) * I am happy to offer a complimentary fix or adjustment within 5 days when: * The issue is related to the original service * The nails have not been altered, removed, or damaged by outside factors * No other salon or individual has worked on the nails * Repairs requested after 5 days, or issues caused by normal wear and tear, improper aftercare, or accidental damage, may incur an additional fee. * No refunds will be issued for: * Change of mind * Dissatisfaction with design after approval * Late arrivals or shortened services * Missed appointments or no-shows 5. After Care * Avoid water, heat, and pressure on your nails for the first 24 hours. * Do not use your nails as tools. * Wear gloves when cleaning or using chemicals. * Apply cuticle oil daily to maintain nail health and retention. * Do not pick, peel, or attempt to remove gel or extensions yourself. * If you find any lifting of gel from your nail plate book appointment ASAP! When water is trapped under neath it could possibly cause nail fungus. 6. Guest * due to limited space of the studio only 1 guest is allowed during the appointment! * must be confirmed with me prior to our appointment! * no pets! sorry <3 7. Safety * Please do not come in if you are sick or not feeling well. Your health and safety are my top priority, and I will be happy to help you reschedule your appointment. * Allergies or sensitivities: If you are allergic to gel products, HEMA, or other nail chemicals, or have contact dermatitis, please inform me before your appointment. * Pregnancy: Please let me know if you are pregnant so I can take proper precautions. * Gel nails are usually safe during pregnancy, however consult your doctor or OB/GYN if you are concerned! * Open wounds: No service can be performed on nails with open cuts or wounds. 8.Parking * There is a lot of parking in front of the studio! You don’t have to worry about parking!
CANCELLATION POLICY
CANCELLATION POLICY Please cancel or reschedule at least 48 hours before your scheduled appointment. Cancellations made within 48 hours of the appointment will be charged 70% of the total scheduled service price. No-shows will be charged 100% of the total scheduled service price. Thank you for respecting my time and allowing me the opportunity to offer the appointment to another client 🤍